Introduction:

Lance Bell, Chief Artificial Intelligence Officer at Serving Intel, discusses the role of technology and AI in healthcare. He shares his daily workflow and the tools he relies on to perform optimally. Lance emphasizes the importance of adopting AI as a journey rather than a one-time implementation. 

Lance Bell’s Role and Day-to-Day:

Lance is the founder, CEO, and leads AI initiatives. His day begins with early meetings and involves various roles including leadership, operations, and community service. He is engaged in both personal and professional activities, including local politics and ministry work.

Importance of Technology:

Lance highlights the critical role of technology in their operations. Serving Intel uses Microsoft Azure and its tools, including ETL and Azure AI Studio, to manage data and implement AI solutions. AI has become integral in both personal and business contexts, significantly improving their software capabilities.

AI Utilization:

Lance discusses various AI applications, including language models and text-to-video generation. They utilize AI for chatbots, data analysis, and improving customer service. They have integrated AI into their operations, including SQL query generation and data management.

Adoption and Integration of AI:

Lance explains their approach to integrating AI within their team. They have established an AIBI team for innovation and use strategies like report cards, remedial classes, and Developer Days to encourage AI adoption. He emphasizes that AI enhances productivity and collaboration.

Future Technological Improvements:

Lance’s top three technological improvements for 2024 include enhancing quality assurance processes, improving documentation practices, and leveraging AI for content creation and other operational efficiencies. He shares personal experiences of how AI has significantly impacted content generation, including authoring a book with AI assistance.

Conclusion:

Sal acknowledges the importance of ongoing AI adoption and the continuous evolution of technology. The conversation underscores the transformative potential of AI in various aspects of business and personal productivity.